Thursday, April 12, 2012

Public Service Job Cuts Don't need to hurt.. but they do!

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"Making cuts to service is the simplest, quickest methods to reduce spending, while protecting the inefficient monolithic internal infrastructure..." 
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Federal and Provincial Budgets have taken their toll, and are resulting in a large number of job cuts. For each individual affected, I am sure that this is a terrible life changing situation. But I need to step back from the personal effects of this, to consider the approach the government takes.

But first, let’s look at how the private sector deals with difficult financial times. Much like the government, layoffs are inevitable, cutbacks on spending and a halt to business projects that are not mission critical. But there is a fundamental difference between Private Sector and Government: Customer service.

It would be business suicide to reduce the level of service that they provide to their clients, in fact, when businesses are suffering, there is an increased commitment to not only maintain but improve the treatment of their customers. To save a struggling business, they must grow their client base, to offset reduced profitability, and at the very least maintain the customer base by offering premium service.

Now, back to the government, when job losses are pending, the very first message delivered, if for us (the customer) to expect reductions in service. Longer waits for services, complete elimination of services, as well, increased (taxes) cost to we the customers.

It is acceptable to us as citizens to endure these service reductions, as it is explained to us via the media, that in order to “balance the books” we all have to feel the pain. We are programmed to take the medicine. Certainly the Government opposition makes waves of these cuts, but they argue that the funding to programs should not fall victim.. But I have yet to see the opposition take a stand, accepting that there are only so many dollars to go around, but to protest the fact that regardless of the financial reality of required cuts, the onus on the government is to find ways to increase service to their clients (voters) with less money.

So how is it possible for the government not to reduce services and still cut spending? It is simply an engrained perception that has been built on for years. Less money, less service. I refer you to several paragraphs above; pointing out that private sector does this daily. An enterprise with eroding margins, finds efficiencies, improved processes, restructuring, but NEVER, NEVER, cut the quality of service to their clients. Any company that has tried this, is no longer in business, or is being devoured by their competition.

So my question, is why do we so willingly accept our government offering us less, and less, as the use the excuse that budgets are cut, when we deal on a daily basis with Corporation facing the same pressure fighting to keep us happy and continuing to improve our experience dealing with them.

So, it is NOT impossible to balance the government books, and not have to wait longer, suffer program cuts, and accept a decrease in service. Making cuts to service is the simplest, quickest methods to reduce spending, while protecting the inefficient monolithic internal infrastructure. And besides we as citizens accept it quite willingly. Oddly enough, if our home internet provider, doubled their rates, slowed access speeds down, and only allowed internet access a few hours each day, and offered no support, we would not blink an eye in complaining, and quickly switching carriers.

2 comments:

  1. So I'm just curious. Would anyone in opposition, any union leader, any bureaucrat please tell the public what can be cut in government, please tell us.


    All we hear from you blowhards, you government parasites, politicians…you union scum bags is that we can't cut this, we can't cut that… we can't cut anything the sky will fall and the water will turn green if we cut anything in government…


    Seriously you people are priceless. So tell us, how we are going to pay down all of this debt you parasites are leaving your children and grandchildren? The billions upon billions of dollars that you are adding to out debt yearly? Ya, its you people in government today that are bankrupting future generations and not one of you scum bags have the honesty the decency to come out and tell us how you are going to pay off all this debt.


    Try to digest this you over paid scum bag politicians, unions, government bureaucrats, executives, CEOS…. Answer a simple question. Who do you think is going to pay off all this debt you are leaving your children, your grandchildren? Well??? That's what I thought, you don't care! You greedy scum bags. They are all becoming wealthy off of the private sectors dime folks. ALL Pure scum of the earth! Big government is a scam, one gigantic money sucking scam.


    Remember-The liberals brought in a lot of this expensive nonsense, bilingualism (forced french, only outside Quebec), multiculturalism, the charter, rights this, rights that…but the Conservatives have done nothing to repeal any of this crap federally or provincially. ?


    The Conservatives have allowed all of these expensive, divisive liberal polices, and departments to remain? How come?


    We need a new party, a new leader willing to deal with the truth for a change. We need a real fiscally conservative, common sense leader/party…. Things need to be cut, reduced and eliminated in all government. Government is too big, intrusive, and they are accumulating too much debt, year after year. That's right lets get cutting non essential services, waste…government BS.The future is at stake here and no one is willing to deal with this, how sad, how pathetic, all of you clowns in office and most of the mainstream media..


    Liberal, Tory same old story!


    "If a law is unjust, a man is not only right to disobey it; he is obligated to do so." - Thomas Jefferson

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  2. Well.... definitely written with some passion :)

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